Job Description

Travel Reservations Specialists

Four Squared Solutions is seeking a travel reservation specialist for an opportunity with a client located in Fort Lauderdale, Florida. This is a hybrid role.

We are seeking an experienced individual to join our team of travel reservations specialists. This position is cultivating new business relationships, while strengthening already existing partnerships. travel reservations specialists handle inbound new and existing reservation calls from our Travel Partners and Guests. This team is helping our Travel Partners and Guests with their upcoming cruise experience.

Responsibilities:

• Provide valuable information and make appropriate suggestions to Travel Advisors and Guests regarding cruise destinations, itineraries, and ancillary products.
• Use sales techniques and product knowledge to increase booking revenue and provide complete customer satisfaction
• Provide consistent consultative telephone and email support to Travel Advisors and guests in a positive, knowledgeable, and professional manner.
• Follow up in a timely manner using phone and email to ensure all outstanding tasks and commitments are brought to full completion.
• Constant follow up of all available new sales leads and previous customers to generate new business.
• Ability to independently research information.
• Assist with projects as requested by manager and/or supervisors.

Qualifications:

• Must be customer service-oriented and have excellent sales skills
• Ability to effectively multi-task.
• Able to work positively, cooperatively, and respectfully in a fast-paced, diverse, and entrepreneurial business environment
• Cruise Line Reservation experience preferred.
• Self-motivated, organized, and team-oriented with strong verbal and written communication skills.
• reservations system as a user (preferred)
• Proficient in verbal/written English
• Knowledge of Microsoft Office Suite
• Must have a flexible schedule, with the ability to work weekends and holidays as needed

Benefits

• Health insurance
• Paid time off
• On-site restaurant
• Complimentary on-site fitness facility
• Local shuttle services
• Discounted cruise travel

About Four Squared Solutions, LLC

Headquartered in Florida, Four Squared Solutions we provide clients with quality staffing solutions. Four Squared Solutions offers IT & Professional Services Staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit us online at foursquaredsolutions.com We Facilitate the skills and success of both individuals and organizations by connecting great people to great companies.

Affirmative Action/EEO statement

EEO Employer: Four Squared Solutions is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

Four Squared Solutions also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and an E-Verify employer.

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