Social Engagement Specialist Job at Elite Match Careers(Talent Pairing), Anaconda, MT

RUF6STRFN1JZNXlPVkZVcnBvazUvUXVIWFE9PQ==
  • Elite Match Careers(Talent Pairing)
  • Anaconda, MT

Job Description

This is a remote position.

Description:

We are seeking a customerfocused Social Engagement Specialist to join our team remotely. In this role you will be responsible for engaging with customers across social media platforms addressing inquiries resolving issues and representing the brand. You will be the voice of the company ensuring toptier experiences for customers while aligning with the brands tone and social media best practices. This position requires strong communication skills a passion for sports and expertise in the companys products and services.

Responsibilities:

  • Engage with customers across social media platforms (e.g. Twitter Facebook) to address inquiries and resolve issues.
  • Act as a subject matter expert for all products including sports betting casino fantasy sports and racing.
  • Provide customer support for fraud payments and technical issues using creative problemsolving skills.
  • Represent the brand on social media following style guidelines to ensure brand consistency.
  • Report customer feedback and insights to improve products marketing and operations.
  • Work flexible hours including nights and weekends.


Requirements

Requirements:

  • At least 1 year of professional experience in customer service or sales.
  • Minimum of 6 months experience supporting online sports gaming or casino products.
  • Strong written communication and social media engagement skills.
  • Ability to multitask and work in a fastpaced environment.
  • Familiarity with social media platforms and their functionality.
  • Experience with CRM software (Salesforce Zendesk) and payment processors (e.g. PayPal) preferred.
  • Must meet state regulatory licensing requirements.


Benefits

Benefits:

  • Competitive salary with opportunities for bonuses and stock program participation.
  • Comprehensive benefits package including medical dental and vision insurance.
  • 401(k) matching program.
  • Paid time off sick leave and 14 company holidays.
  • Career development resources and opportunities for growth.
  • A collaborative and diverse teamoriented work environment


Job Tags

Holiday work, Remote job, Flexible hours, Night shift,

Similar Jobs

Worldwide Flight Services

Part- Time Ramp Agent - SAN Job at Worldwide Flight Services

 ...capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled,...  ...on your next career with us?Job SummaryThe work of a Warehouse Agent includes the following: loading and unloading of cargo (mail,... 

Anytime Fitness, Westchester County NY

Weekend Gym / Fitness Manager! Job at Anytime Fitness, Westchester County NY

 ...position to help grow our location department by working in a creative, fun and upbeat atmosphere where every day is different.H2i - Gym ManagerThe Gym Manager is personally responsible for establishing relationships with new and existing members within the facility,... 

Officials Unlimited

Sports Official Job at Officials Unlimited

 ...We seek dedicated sports officials to oversee and officiate sports events. If you have a passion for sports and enjoy working with athletes, this role is...  ...with players, coaches, and spectators - Ability to manage conflicts and make quick decisions in high-pressure... 

University of WisconsinMadison

Applications analyst Job at University of WisconsinMadison

 ...Job Summary: The Communicable Disease Division (CDD) of the Wisconsin State Laboratory of Hygiene (WSLH) is seeking an Epic Applications Analyst to support Epic Systems Beaker Clinical Pathology (CP). The successful candidate will be responsible for architecting,... 

Medical On Demand

Internal Medicine/Family Medicine Physician Needed Job at Medical On Demand

We have a good opportunity fot an Internal Medicine Physician. Physician owned traditional private practice seeking a BE/BC Internist to join a thriving practice in New Port Richey FL. Located in a beautiful facility, they are seeking to add a physician to their group....