Servicenow Data Analyst - ITSM, HRSD, GRC, SPM, and the CMDB || Remote Job at Amtex Systems Inc, New York, NY

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  • Amtex Systems Inc
  • New York, NY

Job Description

Analyze and interpret data to provide expert insights about the modules used in our ServiceNow environment, as well as perform data forecasting, recommend actionable next steps for issues based on metrics and insights, measure growth, and contribute to platform maturity. This role will be responsible for producing executive-level reports on ServiceNow data and presenting their analysis at both a senior management and executive level. This is a role that requires deep domain knowledge of ServiceNow and service management within an IT organization and proficiency in data analytics, reporting, and dashboarding in ServiceNow.

  • 8-10 years of experience with ServiceNow
  • Executive presentation skills
  • Deep domain knowledge and understanding of ServiceNow Data Structure
  • Communicate effectively with Developers
  • Experience working across the following modules ITSM, HRSD, GRC, SPM, and the CMDB
  • IT Service Management expert latest ITIL certification preferred
    • Example: There were 150 Wi-Fi-related incidents last month, why?

Job Tags

Remote job,

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