Retail Manager Job at Wine & Spirits Retail Marketing Inc., North Providence, RI

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  • Wine & Spirits Retail Marketing Inc.
  • North Providence, RI

Job Description

We are seeking an experienced and customerfocused Retail Manager to oversee the daily operations of our wine and spirits retail store. The ideal candidate will have a passion for the industry and a talent for leading teams to deliver exceptional shopping experiences.

Responsibilities:

**Staff Management**

  • Recruit hire train and develop a highperforming team of sales associates and cashiers
  • Create weekly staff schedules to ensure adequate coverage during operational hours including nights and weekends
  • Conduct performance reviews provide feedback and coach employees
  • Foster a positive motivating work environment aligned with company values

**Sales & Customer Service**

  • Drive sales by creating effective merchandising displays and promotions
  • Ensure outstanding customer service through continuous staff training
  • Handle customer complaints and issues with professionalism and resolve
  • Analyze sales data and trends to optimize product mix and inventory levels

**Operations & Compliance**

  • Oversee daily store operations including opening/closing cash management and inventory receiving
  • Maintain organized backroom and stockroom areas to maximize efficiency
  • Ensure compliance with all company policies liquor laws and regulations
  • Implement loss prevention best practices to minimize theft and shrinkage

**Financial Management**

  • Achieve sales profitability and other performance goals
  • Manage payroll and labor costs within prescribed budgets
  • Process daily cash deposits reports and other documentation
  • Identify opportunities to control costs and improve profit margins

Requirements:

  • 2 years of retail management experience preferably in wine/liquor/specialty foods
  • Strong leadership coaching and people management abilities
  • Excellent customer service communication and problemsolving skills
  • Proficiency with inventory management and pointofsale systems
  • Ability to work a flexible schedule including nights weekends and holidays
  • Knowledge of wine beer and spirits products is a plus
  • High school diploma required some college preferred

We offer a competitive salary and benefits package in a fun fastpaced environment. If you have the drive and passion to lead a topperforming retail team apply today!

Staff Management Sales and Customer Service Operations and Compliance Financial Management

Job Tags

Holiday work, Full time, Flexible hours, Night shift,

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